Capita Customer Solutions is an established leader in the business process outsourcing market with multiple clients in both the public and private sectors.  We have a strong reputation for the reliable delivery of bespoke, high-quality and flexible solutions in the areas of:

  • Customer service and sales
  • Credit management
  • Finance and administration
  • Multilingual services
  • Registration and traceability
  • Inspectorate and quality assurance

Across that range of services and over the course of a year we speak to almost every person in the country.  Our clients entrust us with their customers and they expect every interaction to be professional, productive, and above all, personal.  Our people are the key to satisfying those expectations.  We recruit highly skilled and motivated people and equip them with the skills necessary to represent our clients on a daily basis.  We take great pride in developing and empowering our employees both professionally and personally as the quality of their activities reflects both on us and our clients.

As an organisation we are committed to evolving solutions that will best serve our clients and their customers and which lead to the type of transformative partnerships that organisations increasingly expect from outsourcing companies.  Furthermore, as part of the Capita group, the UK’s leading outsource company and an employer of 75,000 people globally, we have access to the knowledge, the scale and the technology necessary to support the development of creative and flexible solutions that align with client requirements.

Our Irish based management team provides the expertise and experience allied with an innovative philosophy to deliver the collaborative partnership that will meet and exceed your expectations.

We invite you to contact us and start your journey.

History

Capita Customer Solutions is a market leader in the Business Process Outsourcing (BPO) sector with origins in the agriculture industry dating back to the 1950s. Read more

Culture and values

Our distinct set of values (VOICE) sets us apart from our competitors and strongly complements the quality, experience and expertise of our people. Read more

Contact us

Our offices locations Read more

Management

Meet our experienced Senior Management Team Read more