It is very simple: our ability to service and exceed client expectations is dependent upon our people. You will be at the heart of our business and through our various industry-leading training programmes, supported by our People & Development Team, you will acquire new knowledge and skills while developing both personally and professionally. Furthermore, as part of Ireland’s largest outsourcing service provider, you will enjoy benefits and rewards that are second-to-none.

In Capita we like to realise the full potential in all our people. You can avail of the many development programmes that run across the organisation from skills development, to wellbeing, right through to different leadership programmes. You will also benefit from our ongoing talent & succession process, which drives career conversations and development planning at all levels of our company.

We are really proud of our ‘collaborative’ culture and like to drive great behaviours through engagement, performance management and by simply having great conversations with our people.  An example of this culture is demonstrated by our All Ideas Matter (AIM) forum.  

People & Organisation Development

Training is at the forefront of our customer-centric ethos. Our employees are the ‘voice’ of both our business and that of our clients’ and therefore investment in training is essential. Read more

Mentorship

We want our people to progress their career within Capita Customer Solutions and so we launched a Mentorship Programme in September 2017. Read more

Wellbeing

Wellbeing at Work Read more

All Ideas Matter

This initiative provides an opportunity to all employees to bring forward ideas that they think will add value to our clients, customers or the business. Read more