News and Events

Tuesday, October 3, 2017

Sleeping Bags for Cork Simon Community

As part of our commitment to Cork Simon as our local corporate charity for 2017 Capita Customer Solutions looked at what we could do to support them and get help directly to those who use the services...Read more

Monday, July 10, 2017

IITD endorses our 'Customer First' Programme

As part of our on-going commitment to clients to ensure that our customer-facing advisors/agents are trained to a high standard in all areas, particularly in the area of Customer Care Skills, we are d...Read more

Friday, June 16, 2017

Sales Champions

Capita Customer Solutions were delighted to attend the annual Irish Sales Champion Awards 2017 at the Guinness Storehouse yesterday evening. We were led on the night by our two shortlisted colleagues,...Read more

Thursday, May 25, 2017

Supporting STEM

Capita Customer Solutions is delighted to play it’s part in supporting & promoting #STEM subjects to second level students – after all they are the future entrepreneurs, business owners and decisi...Read more

Thursday, May 18, 2017

Ministerial visit

Michael Creed, TD, Minister for Agriculture, Food and the Marine (DAFM), visited the offices of Capita Customer Solutions (formerly SouthWestern) in Clonakilty to see a range of services delivered by ...Read more

Monday, May 8, 2017

CoderDojo

The CoderDojo movement believes that an understanding of programming languages is increasingly important in the modern world.  CoderDojo have  built a global network of free, volunteer-led, community-...Read more

Friday, April 21, 2017

Work placement experience

Four undergraduate students from Cork Institute of Technology and Institute of Technology, Tralee, all studying for BSc in Agriculture degrees, recently completed a 12-15 week work placement at Capita...Read more

Friday, March 24, 2017

Business Development Director appointed

Capita Customer Solutions announces it has appointed Martin Ryan as Business Development Director, as the company seeks to expand its footprint in the Irish market. Martin is a key addition to the Sen...Read more

Friday, November 25, 2016

Capita Customer Solutions awarded CCA Global Standard, Version 6

  We are delighted to advise that, following a rigorous audit of our people, processes and systems, we have achieved the CCA Global Standard, Version 6. This is a significant certification because CC...Read more

Monday, November 7, 2016

Capita and West Midlands Fire Service launch 999EYE

An innovative solution has been launched that enables emergency control rooms to be at the heart of unfolding incidents by viewing live footage streamed from eye witnesses at the scene. Launc...Read more

Tuesday, October 25, 2016

Thesis research presented at conference

As a 2015 Nuffield Scholar*, Máire McCarthy, Director of our Inspectorate and Quality operations, recently presented the findings of her thesis, ‘Women who influence in Agriculture’ at the annual Nuff...Read more

Tuesday, September 27, 2016

Senior appointments at Capita Customer Solutions

Capita Customer Solutions has appointed Paul McSweeney as its new chief operating officer as the company seeks to build and grow its capabilities. Paul joins Capita from Turas Nua, and was previously ...Read more

Tuesday, September 13, 2016

Forbes top 100 world innovators

Respected American business magazine, Forbes, has featured Capita in its listing of the world’s 100 most innovative companies for the third year running. The list consists of firms that inves...Read more

Tuesday, August 9, 2016

Paddy Morrissey interview with Southern Star

MD of Capita Customer Solutions, Paddy Morrissey, was recently interviewed by the Southern Star newspaper.  See the attached link for entire piece. Capita boss sees a bright future for Clonakilty bas...Read more

Tuesday, July 19, 2016

Capita Customer Solutions

Capita has announced that Cork-based firm SouthWestern, one of the leading domestic providers of outsourced managed services in Ireland, will today begin trading as Capita Customer Solutions. The bus...Read more

Friday, July 15, 2016

Irish Sales Champion Awards 2016

Huge congratulations to our colleagues Sheila Desmond and John Paul Long at the recent 6th Annual Irish Sales Champion Awards held at the Guinness Storehouse in Dublin.  Sheila, working on the Bord Ga...Read more

Friday, July 15, 2016

Training Awards

Capita Customer Solution’s Learning and Development department were delighted to be shortlisted for Best Leadership Development Initiative at the recent IITD National Training Awards 2016, for their “...Read more