People are what differentiate Capita Customer Solutions – they are the key to our success and we place them at the very heart of our business

Our employees bring with them a wealth of knowledge and expertise, while their commitment and work-ethic are always of the highest calibre, qualities that are reflected in the continuous growth of existing business and new client contracts. This breadth of experience and talent means you that you are assured that your project will receive the best possible service and utmost attention from the initial tender stage right through to the day-to-day execution of the contract.

We love to bring out the best in our people and we do this by investing in them and their careers. Our approach ensures that employees are equipped with the skills and competencies that enable them to delight our clients and their customers. We have a designated People and Organisation Development function that also operates at a strategic level across the organisation. The team is passionate about driving the people agenda through multiple initiatives, which build capability and create a great working environment. Activities such as engagement, development programmes, career planning & talent management are key elements of our people success.

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